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I would like to thank Billy Walkowiak of Collision Safety Consultants for the support and advice given me during my negotiations with the insurance company after my accident. I was the victim in a collision that badly damaged my vehicle. Even though I was the victim in the accident my vehicle lost significant value because of the accident damage. After the repairs were completed I went to Collision Safety Consultants for a Diminished Value Appraisal to determine my loss.
Since I had not been involved in any prior accidents, I was unsure about the decisions I was making with the insurance carrier and also unsure about what to do about the loss of value to my vehicle. Something felt wrong about the fact I was hit by another driver through no fault of my own but as a result of this my vehicle was going to be worth less. Billy was great. He took charge, clearly explained what my rights were and arranged to have my vehicle inspected to make sure the accident damage repairs had been completed properly. The inspection indicated the repairs had not been properly completed. My situation was dismal at this point. I had a vehicle that had not been properly repaired and was also worth much less than it was prior to the accident.
Billy helped me make the right decisions needed to get my situation back on course. The repairs were properly corrected and I was compensated for the diminished value of my vehicle. Billy’s experience and expertise were key factors in getting my problems solved. Without his help this could have turned out very negative for me. I am very grateful for his help and the help of his staff at Collision Safety Consultants. Thank you Billy!!
Larry Stapp
January 18, 2012
I just wanted to thank Billy Walkowiak of Collision Safety Consultants for his help after my accident. My brand new, 2012 vehicle was rear-ended in South Carolina over the Thanksgiving holiday. Needless to say, I was very upset and didn’t know who to trust. After speaking with Billy, I was still a bit overwhelmed, but he put me on the right path.
He gave me all the scenarios and helped me figure out how to proceed. He spoke with the repair shop on my behalf and let them know that the repairs would be reviewed. Second, he gave me the knowledge and confidence to actually pursue my DV claim with the insurance company.
Third, he made calls to the NCDOI and SCDOI to verify my rights to keep the insurance company in compliance. Billy always took my phone calls even when he was on vacation! Considering the leg work and time spent on me alone, he more than earned his “fee”…. which is small in comparison to the time spent on my claim.
I have since settled the property damage portion of the claim and feel good about the outcome. Thanks to Billy, I was able to take the DV settlement and buy a brand-new car to replace the damaged one. Thanks again Billy and I would refer friends and family to you should they find themselves in a similar predicament. |
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I would like to take this opportunity to thank you personally for what you and your staff helped me to accomplish. I heard of Collision Safety Consultants the weekend of Halloween 2011. I was at Topsail Island, NC with a mutual friend of Billy’s and mine, by the name of Jay Mouser, who is a local builder here in the triangle. We began speaking about a wreck that I had in my 2005 Honda Civic back in March of 2009, in which I hit a deer traveling from work to home. This wreck really did a huge mess to the entire front of my car, and I was telling Jay about some of the problems that I had incurred with my vehicle since the accident, then he recommended that I contact Billy.
On November 4, 2001 I received an email from Billy explaining who he was and what he did. He recommended that I take my car to a trusted friend who owns a body shop in Raleigh (Precision Collision, Neal). He took a look at my car and sent the information to Billy. The original estimate to repair my Civic was just under $5000.00. On November 22, 2011 Neal had given Billy an estimate of $7900.00 to repair my Civic the correct way. The next week I traveled to Belmont, NC to have Billy and his staff take a look at my car themselves, and their estimate was the same and he took the time to explain what my insurance company did and of course why they did it.
The next day I began the leg work under Billy's experience and guidance, of dealing with my insurance company. My car had been deemed incorrectly repaired and basically unsafe to drive and should have been totaled at the time of the accident. Billy was with me EVERY step of the way, and trust me I had plenty of questions; I was a little nervous going up against my insurance company. They would call me and then I would call Billy, this went on until January 6, 2011 when I received a phone call from my insurance company telling me that after further review they were going to total my Civic and pay it off, which is what they should have done 3 years ago.
I am writing this long testimonial for many reasons, the first of which is how fast this all happened. I really didn't envision this going much farther than my first visit with Precision Collision, and here I am in less than 2 months with results. When you put your trust in Billy and his staff he will guide you step by step and at any time of the day be there for you. He has you and your family’s interest in mind. I'm a huge believer of customer service, it's kind of gone by the way side these days, but Billy knows how to treat you, and never leads you astray. Billy will tell you almost word for word what the insurance companies are going to say before they say it, TRUST HIM and his company. I can not thank him and his company enough for the work they did for me and my family! |
Jeff Johnson
Very Satisfied Customer |
Clayton, NC
January 26, 2012
I was a Nationwide Insured driver that was involved in two different accidents with other Nationwide drivers, which were not my fault. My Buick was never fixed correctly and hence why I went to Collision Safety Consultants. I was getting the run around and couldn’t get anywhere with Nationwide in regards to my diminished value claims. I think they thought that since I was an older widow lady that they could just make it hard and I and I would just give up. Well, with out Billy and his staff- I would have done just that!
Collision Safety Consultants helped me immensely and helped me finally get me what was due to me all along. Thanks again for looking out for me. You all just don’t know how much I really do appreciate you all.
Respectfully,
P Burch
February 24th, 2012
I am writing this letter to express my gratitude for your help in dealing with the insurance company after I was rear ended. I know that I would of not gotten it totaled without your help. I aslso want to say that my husband and I were so glad to have found you. We would not of been able to deal with the adjuster the way you did and we are so appreciative. Not only was it a much quicker process with you involved but it also gave us peace of mind with you handling it for us.
My car was wreacked on the 4th of February and the check was mailed from Greenville, SC on the 22nd of February! This was a very smooth and seamless process with you at the helm. It is wonderful also that we count you as a friend now, having never known you before we talked about my car. To say that we are satisfied is an understatement! We are elated with the results and the fact that we have made a life long friend! Thank you sgin for all of your wonderful help with this situation!
Warmest Regards,
Steve and Karen Pounds
MEADOWS
TRUCKING & CAR HAULING
New Bern, NC
Phone: 252-636-1285 Cell: 252-670-0238
Email: joemeadowstruckingandcarhauling@embarqmail.com
April 3, 2012
Dear Billy,
After months of frustration with the vehicle repair shop. Spending hours either on the phone with or at the body shop, at the Ford dealership and at the auto conversion shop...I finally have my restitution. I am thankful my brother knew you and he was able to lead me in your direction. I felt as if there was nowhere to go and honestly thought I would have to live with the fraudulently repairs done on my vehicle. My brother said he has known you for over 15 years from your time in the Yachting business in Eastern North Carolina with him. It's a great feeling knowing a company such as Collision Safety Consultants exists to help consumers in need of an advocate for the rights of people whom is taking advantage of by insurance companies and vehicle repairs shops.
I want to take a moment to sincerely thank you and the entire staff at Collision Safety Consultants. I could not be more pleased with the courtesy and professionalism shown me. I was amazed with the precision equipment and state of the art technology your partners at Pack Brothers Paint & Body used to determine the extent of what my insurance paid for and what I actually got when my vehicle was repaired after the accident.
You know I love my Ford F-350 Heavy Duty truck and all I ever wanted from the time it was wrecked was for it to be repaired and repaired right and now thanks to you and the gang at Collision Safety Consultants, I'm getting it repaired the way it should had been repaired the first time!
Thank you,
Joseph Meadows
April 3, 2012
I wanted to let you know how pleased my wife and I are after having worked with you and your team at Collision Safety Consultants. When Carrie was involved in her accident right after Christmas, I was worried that we would wind up having to fight with the insurance company of the person who caused the wreck. Our car received a lot of damage and when I looked at the value of the car I was sure it was totaled. For some reason the insurance company did not think that was the case, needless to say we worried about it.
Finally after two months of waiting on repairs we got our car back. Carrie had been driving the car for a few days and noticed the car was louder than before and was handling much differently than what she was used to. I drove the car for a few days and noticed significant differences as well. You’ll note that I drive the exact same make and model car and the differences were on the extreme side.
I had a feeling my worries over battling with the insurance company were going to come true. However, fate stepped in and led me to you. After your team did the inspection and showed me the poor welding work and the rust, I was literally floored with the shoddy repair work. It amazed me that the body shop would do this level of work and pass it off as a safe and fully repaired vehicle. Given that it was on lease, we were afraid of passing this car back to the dealer, let alone continuing to drive it.
Your help and guidance was invaluable. I can’t help but imagine all the run-arounds I would have had to deal with and the amount of time it would have consumed just to get this taken care of if Collision Safety Consultants were not involved. Thanks to you, we no longer have to worry about the insurance company and were able to walk away from this ordeal without any problems.
The work you do is incredible and is a service that we need. As I make a run for Gaston County Commissioner this year, I want to use this example of how your team is holding insurance companies and body shops accountable for the work they do and for exposing the gaps in how our state insurance laws are allowing situations like mine to occur.
Sincerely,
Anthony Duran
www.duranforgaston.com
April 23,2012
Dear Billy,
I wanted to write a quick note to express my gratitude for the outstanding service that you have provided to me during my time of need! Being the victim in a car accident was something that I certainly never planned for. This is one of those life situations that you just can't be prepared for and I appreciate you "holding my hand" throughout the process.
It is no wonder why you have an amazing reputation for helping others and have built a successful business and name for yourself. If there is any recommendations that I could ever provide for you, I am more than happy to do so. I hope that the other victims out there are as fortunate as I was to stumble across your assistance. I wish you the best Billy and thank you again for caring and for your help!
Sincerely,
Alice Jordan
May 25, 2012
I have been a long time client of Nationwide for many years and paid THOUSANDS in premiums to them. I had to file an auto accident claim on 02/17/12. My vehicle (2011 Honda Pilot EXL with 20k miles, heated seats, back up rear camera, leather, sunroof, etc...purchased for $33k in summer of 2010) was hit in the front end and taken to a Nationwide approved Blue Ribbon auto body shop.
The Blue Ribbon auto body shop faxed me a copy of the cost to repair damages estimate sheet. I reviewed and analyzed the damages of the vehicle and the cost estimate sheet and it seemed to be a total loss. However, the Blue Ribbon auto body shop said they could fix it for $14k. I had a bad feeling about this and could not believe it so I contacted Billy Walkowiak/Collision Safety Consultants. I faxed a copy of the cost to repair damages estimate sheet to Billy. After Billy's professional review and analysis of damages, he knew I was being ripped off by Nationwide's approved Blue Ribbon auto body shop. So I moved my vehicle to a body shop of Billy's recommendation. That body shop assessed the vehicle as a total loss. Long story short, so I hired Billy to assist me with my claim.
Throughout the claims process, Nationwide treated me as if I was crook and purposely prolonged my claim. Nationwide IS NOT ON YOUR SIDE! They requested I pay 3/4 of the storage fees and give me nothing for the ACV (actual cash value) of my vehicle. After many hours, days, weeks, and 3 months of Nationwide's lengthy negative claims process; poor customer service and bad business practice, I was able to finally get the settlement offer that was rightfully mine. THANKS to Billy at Collision Safety Consultants. Billy was a very professional, informative, personable, experienced, and positive person to work with. I would recommend anyone to Billy Walkowiak/Collision Safety Consultants.
Thanks again Billy!
Xiong Tom Vang and Leah Lee
May 29, 2012
Billy:
I want to thank you so much for your help, guidance, patience and awesome service in regards to my 2007 BMW. First, I could never have made it through the nightmare with Geico without your assistance. My only regret is that I did not contact you earlier than I did! You would have saved me months of agony and aggravation. When I contacted you about the problems I was having with repairs to my car, you jumped right in to get my car fixed the way it should have been the entire time. As a consumer, I had no idea the things I would have to deal with that the insurance companies and body repair shops never let me know. After the first body shop filed bankruptcy and my car was returned with little repair, you were able to find what should have been done, when I was blamed for choosing the body shop. You fought day after day to help correct my issues, and I am so thankful to have had your expertise to get the car correctly repaired. With your help, the insurance company almost doubled their initial offer for diminished value. That would not happen without your guidance. If I ever have another accident, and hopefully not, you will be among the first I contact to ensure proper repair of my automobile. Again, I will make sure I let all know how great you and Collision Safety Consultants are with your business. You make the world a better place, and I appreciate that!
Please let anyone know they are free to contact me at 704-577-8942 to discuss further how you provide outstanding service.
Sincerely,
Jeff Harkey
Harkey Tile & Stone
June 11, 2012
Billy,
Thank you so much for your help with my 2001 Honda. My son was involved in an accident where he was rear ended. I was dumbfounded on what to do next. It had been years since I’d been in an accident and I had no idea where to begin. I thought I could resolve this myself, but then the other driver’s insurance agent tried to assure me that the car was not totaled when I could clearly see how much damage there was. The other driver did not yield, and slammed into our sedan with their full size SUV, causing extensive damage. But they were telling me it wasn’t a complete loss. The last thing I wanted was a botched up repair job, and an unsafe vehicle. I knew I needed help.
I searched collision negotiator on the web and your listing popped up. I was concerned at first that maybe I was overreacting, and that I should try and handle this myself. I looked you up to ensure there were no BBB compliants, and found that you were an active part of Angies List. I’d never heard of a company that does this, and let alone in such a small town so quite honestly I was still leery that this might be a hoax until I spoke with you. You were very kind, and sincere. I’m so glad that I reached out to you and trusted your team. The process was FLAWLESS and completely stress free. You kept in constant contact with me, and told me what to expect at each phase of the process. I am more than satisfied at the results. In two weeks you helped me get a fair price for my vehicle and charged me NOTHING…absolutely nothing.
A testimonial was the least I could do. I’ve certainly spread to word to my friends and coworkers. I hope that no one has to have an accident but in the event they do, you’re on my speed dial. I’m passing along the number.
Thanks so much!
AC Brown
Hickory NC
August 1, 2012
"I was in a wreck some months back and the other party was 100% at fault. I had never dealt with property damage claims and the at fault insurance company was unreasonable every step of the way, until I found Billy.
Billy Walkowiak's experience was invaluable in getting through PD/Property Damage negotiations with the at fault insurance company as he was an expert on the process and the applicable statutes. The at fault insurance company even implied they wished he was on their team!!
I highly recommend him if you find yourself needing an expert in the property damage field."
Sincerest Regards,
Arne Halvorsen
Billy and David,
I just wanted to thank the both of you for handling our diminished value claim against Kemper Insurance. After they talked with our attorney, they were only willing to give us a third of what your company negotiated for us. Our attorney recommended your company to us and I must say you went above and beyond what we expected. You are worth every penny that you get paid for what you do and have to deal with everyday.
Insurance companies don’t mind taking your money but they sure never seem to want to give any up. You handled our claim effectively, efficiently and within a very short time. We will recommend you to everybody. Again, thanks for all your help and you are welcome to use us as a reference if needed.
Sincerely,
Perry R. and Lisa D. Maddox
July 27, 2012
Good Morning Gentlemen,
I am sorry that it has taken me so long to tell you how much I do appreciate everything that Billy and the team at Pack Brothers took care of me. Working in the heating and air industry I have been extremely busy with the record heat we experienced this 2012 summer so far.
I would like to begin by explain to anyone who read this my situation. I was involved in a hit a run accident October 2011 which pretty much destroyed my car. I meet with my insurance agent the day after the accident and I choose to take my car to Hendricks Honda on South Blvd to have the repairs made to my car. I choose this dealership because my car was Honda certified, it was an approved GMAC repair shop, and I had my car serviced there numerous times, and I was happy there service prior to me being involved in the accident.
After taking my car back and forth to the dealership many, many times to get them to correct repairs made to my car. I was contacted by Billy with Collision Safety Consultants to bring my car over to Pack Brothers Collision Center in Belmont to take a second look at the repairs made to my car. As the technicians began to strip my car and inspect the repairs made to my car by Hendricks Honda. The team at Pack Brothers with Billy at Collision Safety Consultants documented that the repairs made to my car were unsafe for me to drive this car. My insurance adjuster and The Team from Hendricks Honda had no choice but to take care of me.
I was given a rental free of charge, my car was paid off, and I was given $5000.00, and paid for the fees and services that Billy with Collision Safety Consultants and Pack Brothers required. I cannot thank you guys enough for all of your hard work, very valuable knowledge, and assistance. I now have a newer car and very happy thanks to you guys. If anyone ever has an accident and is unsure that the repairs are made correctly. You should use this team of professionals to help you get the job done!
Thanks Guys,
Mickey D.Cook
Lennox Parts Plus- Greenville S.C.
Customer Sales Associate
Phone - 864-558-2424 EXT: 8848
Fax- 864-675-6469
Email: Mickey.Cook@Lennoxind.com
Sep 22, 2012
I would like to extend my sincere gratitude to Billy Walkowiak for his helping me recover diminished value for my vehicle after an accident. My 2008 Honda Accord was rear-ended and suffered roughly $4,600. in damages. The insurance company of the person that hit me accepted liability and paid for the damages to be repaired.
My insurance company advised me to ask them for diminished value of my car. After a little research regarding DV, I contacted the insurance company of the person that hit me. They assigned me a very difficult adjuster, who dragged out the process for 6 months. After an abundance of research, emails sent back and forth and calls not returned to me, I was only offered $430.Needless to say, I was not happy.
I found Billy through the research I had done. Billy had a very similar case to mine on his website. I called and spoke with Billy. Even with the distance between us (I live in Texas), he was very helpful and I hired him to do an appraisal of my vehicle.
The at fault drivers insurance company still would not budge after Billy's report, so I sent my letter of intent to sue the at fault driver in small claims court. They were not swayed and I received a 'general denial' letter from the at fault drivers lawyer.
The day of our case, they brought two lawyers and the difficult insurance adjuster. I stated my case; they threw back with some legal jargon and 'double recovery' cases, which the judge promptly overruled. They never called the insurance adjuster to testify.The judge ruled in my favor and I received $3,000!
It's funny, looking back, they could have settled with me for $1600. I could not have done this without Billy and CSC! He was always just a phone call or email away. I felt like he was a friend I could contact when I needed support or advice.
Thank you Billy!
Melissa Clark
Mckinney, Texas
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About a month ago I was in a head on collision where I was not at fault. Having never been in a situation where my car was not drivable I was at a loss for what to do. My insurance company, who was also the insurance company of the person who hit me, suggested 2 shops that they backed locally for me to have my car taken to for damage assessment. I had it taken to the Geico Express Shop where after 10 days they told me my car was repairable--and that they had already begun repairs on my car without my permission!
The adjuster, who just happened to have an office in the repair facility, was adamant that my car was repairable and could only be repaired with secondhand parts per my policy--even though I was not at fault in the accident! My parents contacted TJ Solomon, a friend of theirs and an attorney in my hometown nearly 100 miles away who referred me to Billy Walkowiak and Collision Safety Consultants. Within a day Billy had my car moved to Pack Brothers where they found damages not included on the original damage report. Having my car moved connected me to a new damage adjuster who, after looking at Pack Brothers report, determined that my car was in fact a total loss and NOT repairable.
Billy explained to me everything along the way and made sure that the insurance company kept me in the rental car the full length of time for resolution and told me my rights the 2 times they tried to cancel my rental car. Not only that, but when the insurance company tried to short change the value of my car after declaring it a total, he was right there with me insuring that they paid me a fair price for my car! I couldn't have gotten through this process without Billy--I am amazed at what the insurance companies get away with by bulldozing innocent people! If I am ever so unfortunate to be in another accident, Collision Safety will be my first call! |
Thank you so much--I am forever grateful! |
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GRAY, LAYTON, KERSH, SOLOMON, FURR & SMITH, P.A. ATTORNEYS AT LAW
516 SOUTH NEW HOPE ROAD
PO BOX 2636
GASTONIA, NORTH CAROLINA 28053‑2636
704-865-4400
OCTOBER 20, 2011
To Whom It May Concern:
I am very pleased with the way Collision Safety Consultants and Billy Walkowiak has assisted my clients with damage to their vehicles arising from accidents. Whether it involves a total loss, faulty repairs, or a diminished value claim Billy Walkowiak is knowledgeable, efficient and prompt in helping my clients. He cares about people and understands their desire for fair treatment. I am quite impressed with what I have seen Billy Walkowiak and Collision Safety Consultants accomplish. I highly recommend him.
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“My name is Robert Reeves, and I am a personal injury attorney here in Charlotte/Fort Mill. Recently, I was involved in an automobile accident. Fortunately, no one was injured, but my 1997 Mercedes E320 was a total loss. Initially, my insurance company offered me $4200 even though the car was in pristine condition and had only 63k miles. I hired Billy at Collision Safety Consultants to deal with this matter. I never had to do anything else. He worked aggressively on by behalf and they more than doubled their "best offer" to me. He was extremely professional and actually delivered on his promises. I would highly recommend his services. In fact, he is now listed on my firm's website to help my vehicle injury clients. Thank you, Billy."
Robert J Reeves PC
1012 Market Street, Suite 205
Fort Mill, South Carolina 29708
803-548-4444 SC Claims
301 S. McDowell Street, Suite 1104
Charlotte, North Carolina 28204
704-499-9000 NC Claims
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I was in an accident and had my car repaired at a body shop recommended by my insurance company. Nationwide Blue ribbon shop , Tindol Ford. I had to take my car back twice for missed repairs that were obvious to me, even though I have little car knowledge. Naturally this had me concerned about the internal repairs. I read an article in the newspaper about Collision Safety Consultants & Pack Brothers Collision Center and what they were doing. I also have family members who have had positive experiences with Pack Brothers, so I decided to let them evaluate the repairs.
Thanks to collision Safety consultants and Pack Brothers it was actually determined that my car was totaled and had I kept driving it the way it was; I would have had major problems. Billy helped me with my insurance company and got me a little over $14,000, which was enough to pay off my car loan & make a substantial down payment on a new vehicle. They did all this without charging me a single cent! They kept me informed every step of the way, very professional, friendly and honest. They truly helped me and genuinely care about people and their safety. Thank you so much Collision Safety and Pack Brothers for everything you've done for me, I cant say enough good things about you guys!
Heather Black :)
Thanks Billy & everybody @ Pack Bros., you guys are so great & I've been recommending you to everybody I know!
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Bill,
I want to thank you and your staff for the help in fast collection of the diminished value of my car from Allstate. I could not even expect it would be this fast and this much.
I will gladly recommend you to my friends.
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I was in a car accident on May 18th where I was hit on the driver’s side back tire, causing me to then spin around & hit another car head on. Originally, my car was taken to the Honda Collision center on South Boulevard for an estimate of the damages. I was told by Honda that the Insurance adjusters estimate was about right & the total cost for damages to my car would be around $6,500 & they would be able to fix the car. My car sat at Honda for 3 weeks & I don’t believe they ever did a complete estimate on my car.
I was told by different sources that had seen the damages to my car after the accident to not allow the insurance company to fix it. I was told the car would never drive the same because of the damage to the axle & I would continue to have problems even after they tried to fix the car. Hearing this from multiple sources & Honda saying that no one else would be able to find any more damage for the car to be a total I decided to have the car taken from Honda & my lawyer sent the car to Collision Safety Consultants.
At that time, Billy Walkowiak of Collision Safety Consultants had his staff begin a thorough estimate & they found that the car did have way more than $6500 worth of damage. Billy communicated with me through all of their findings & told me all that was going on with the car. He finished a complete estimate after a week & the car in fact was totaled. I am grateful for all of Billy’s thorough work on my car & his honesty. I was very worried with all the damage the car had that Honda was saying they could fix the car. Would it be safe, I am a mother & don’t need anything to happen to my children or myself because of someone negligence.
I am very thankful to Billy & his staff for protect us & giving me the truth on my car. |
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June 30, 2011
Dear Billy, Ronnie & Larry, |
I can't believe how you all took care of us. Our car was only 2 weeks old with over $7000.00 worth of hail damage. Instead of repairing the car and making a profit- you referred us to someone who helped us get a brand new car! I've never in my life had people go out of their way at their own expense to make such a "blessing" happen. We can't really put into words how much we appreciate everything you have done for Judy and me. |
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Billy, I want to personally thank you and Pack Brothers Collision Center for your assistance with the issues you found on my 2007 Infinity G35S regarding repairs from Hendricks Collision Center and GEICO’s lack of involvement. You were able to inspect and provide me with a list of issues found from the poor repairs from Hendricks. During your inspection, you found the control arm bolts were loose with the collar pin missing, you discovered that the frame had been bent and was miss aligned, issues with the paint not matching and with trash imbedded in it, un-painted damaged area underneath the passenger side door, and the air conditioning not functioning with no blowing cold air. Your inspection was able to determine that my car was unsafe to drive based on the repairs Hendricks completed initially.
Thank you for help me to communicate the issues to Hendricks and GEICO so that my car was finally repaired properly. I will continue to refer Collision Safety Consultants & Pack Brothers Collision Center to other people and will keep you in mind for any future collision & body repairs. |
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I would like to thank you for all your help regarding the problems I had come across with my vehicle. I bought my vehicle two years ago from a reputable dealership. With the help of Collision Safety Consultants, I was able to find out that my car was involved an accident (also not properly fixed). CSC was able to help me resolve this issue.
My car is now at the shop, being repaired the right way. Most important, CSC did all of this at no charge! I am so happy to know there are still people out there who are truly willing to help you. |
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To Whom It May Concern:
I wanted to thank you for assisting me with the repair of my Nissan Altima. I had a hit and run on November 19,2010. My insurance company sent me to fix my car at Hendricks Collision Center in Fayetteville, NC. Two months after I received I had received my car back, I realized they did not fix it correctly. I then took my car to Collision Safety Consultants and my car was fixed properly.
I am extremely satisfiedwith my choice for automotive service. Thank you for your pride in offering each customer the best in service, quality, and attitude. You have worked have worked on my car since the beginning and I have always been extremely happy with your professionalism. Your facility met my stringent criteria in all areas: reputation, equipment, facity appearence, customer service, community reputation, and scope of service. It is indeed a pleasure to recognize Collision Safety Consultants as among the best automobile repair facilities in the North Carolina service area. |
Sincerely,
Arcadio Solorzano
Fort Bragg, NC 28310
US ARMY
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April 18, 2011
To Whom It May Concern: |
Please note that my law firm obtained the services of Collision Safety Consultants with regard to my client's total loss vehicle.
Collision Safety Consultants were able to provide my office with an NADA Evaluation and Vehicle Summary according to NADA Values and were able to maximize my client's outcome.
My client was very please with the results. |
Brian deBrun
Law Offices Of Brian deBrun
1208 South Tryon Street
Charlotte, NC 28203
704-405-5505
www.briandebrunlaw.com
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Dear Collision Safety Consultants, |
We would like to express our thanks to Collision Safety Consultants for doing the impossible! After many months of fighting with Geico on our 2007 BMW, we had given up but with Billy’s help, we were able to have our car declared unsafe and totaled. Even after $13,000 worth of repairs and ultimately got a check for $31,900, which was the total value of the car at the time of the accident. This all happened within seven days of the inspection of my vehicle even though the accident was my fault.
When the accident occurred we were in Virginia and we had the car towed to the local BMW Dealership. Geico told us if we had it fixed there, they would not guarantee the work. Subsequently we took it to their direct repair shop upon their direction. Within fifteen minutes of their inspection of these repairs, CSC inspectors found fraudulent and improper body shop repairs consisting of parts that were not replaced but were charged for, rust where my car had been welded, my trunk lid did not fit, and parts were damaged that should have been replaced.
I don’t know what we would have done without you all helping us. Thanks again, for a job well done! |
Forever Grateful,
Mandy and Scott Carlton |
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I stumbled upon Wreck Check in my hometown of Gastonia while researching 'Diminished Value'. This chance meeting would prove to save me thousands of dollars and a headache of biblical proportions, not to mention the very safety of my family.
After being hit by a careless driver, I had my vehicle repaired by the local dealership. While waiting for the repair work, I spoke with Mr. Pack regarding the Diminished Value laws of North Carolina. He was very informative, detailing the guidelines and parameters by which insurance companies compensate for the lower resale value, even when properly repaired, due to the simple fact the vehicle has been involved in a collision. Fortunately, Mr. Pack also mentioned his Wreck Check service, and I agreed to having a post-repair inspection by his technicians.
Wreck Check's evaluation of the completed repairs was stunning. Their technicians pointed out issues with the paint and body, which I had missed due to the fact it was raining when I originally picked up my vehicle.
Wreck Check's wheel alignment diagnostic revealed a much more serious issue, which was quickly diagnosed as damaged frame rails. Wreck Check revealed where the rails had been hammered and then spot-painted to conceal damaged components.
Since I am not a "car guy", Mr. Pack explained in detail how modern cars are engineered with high-strength steel components specifically designed to deform in a collision so that the impact energy is diffused. He said these "crumple-zones" protect the passenger compartment during a collision, and he showed me first hand where these components had done their job on my vehicle. He also pulled factory bulletins detailing precisely how the repairs should have been done.
Equipped with this wealth of information, I returned my vehicle to the dealership's repair shop. Shortly afterwards, the car was deemed totaled by the insurance company.
Wreck check saved me thousands by properly diagnosing the extent of my vehicle's damage. Had I not gone to Wreck Check, the damages likely would have remained hidden from me until I tried to trade in the vehicle, and more importantly, I would have been driving my family around in a vehicle whose engineered safety design had been compromised.
I will never again use any other repair shop than Pack Brothers' Wreck Check. Thanks, Ronnie!
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I drove from Marble, NC to use Pack Brothers Collision. I was referred to them by a friend. I had Geico insurance and the top of my Nissan X-tera was creased down the top due to an accident. Geico wanted the top of the vehicle reinforced with Styrofoam and bonded. Needless to say I have children and new Styrofoam would not protect t...hem. I spoke with Larry on the phone several times, after Geico told me that was all they were paying and I had to take it to one of their dealers. Larry Pack told me my rights and Geico could not push me around. I drove my Nissan to Pack Brothers, when he came out and looked at the vehicle he told me it was definitely a total loss. They sent Geico's adjustment back in and had the vehicle re-inspected and guess what Geico decided that it was a total loss and they couldn't get it fixed with Styrofoam that it was illegal. |
Joni Moss
Via FACEBOOK ENTRY |
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I would like the opportunity to personally thank you for your assistance in resolving my claim with Nationwide Insurance. Because this was my first experience handling an auto accident claim, there were many caveats and nuances that I was unaware of in the settling of my claim.
The structural damage that was left on my car after the initial repairs was alarming. If it were not for your careful inspection, I would never have known that I was driving a still damaged vehicle. I am very pleased with the settlement that I received. I am now in the same position I was before the accident, which is all anyone could ever ask for.
I will not hesitate to recommend your services to anyone who is unfortunate to experience what I had to go through. It is important to have someone as knowledgeable and experienced as you on your side when you are navigating through an auto accident claim. Again, thank-you. |
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I would like to send a shout out to Collision Safety Consultants!
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I was in a car accident and it only took one email and I had a fast email back along with a call to me for the diminished value on my car. I worked with the owner, Mr. Billy Walkowiak. He had great customer service and care.
Very good fee and well worth the call. I would recommend this company to all of my family and friends or any stranger that I see that has been in a car accident.
Best Regards,
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"Your Diminished Value and Post Collision Repair Inspectors"
Certified Child Passenger Safety Technicians
 
Curriculum by NHTSA
Program Sponsored by
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Proud Members of
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